{ "business_name": "Paperless Parts", "legal_name": "Paperless Parts, Inc.", "website": "https://www.paperlessparts.com", "founded": "2017", "employees": "150+", "business_type": "Series B SaaS Company", "funding": { "total_raised": "$33.5M+", "latest_round": "Series B", "lead_investor": "OpenView Venture Partners" }, "naics_code": [ "518210", "541511" ], "sic_code": "7372", "known_for": "Leading secure, ITAR-compliant cloud-based sales and quoting platform for custom part manufacturers. Patented geometry engine and P3L pricing language enable job shops to quote faster, more accurately, and grow revenue.", "mission": "Drive innovation forward by making manufacturing more accessible", "location": { "headquarters": { "address": "60 State Street, Floor 8", "city": "Boston", "state": "MA", "zip": "02109", "country": "US" }, "additional_offices": [ "California (West Coast)" ], "locale": "en-us", "timezone": "Eastern Standard Time (EST)" }, "contact_methods": { "sales": "https://www.paperlessparts.com/demo/", "support": "support@paperlessparts.com", "press": "https://www.paperlessparts.com/company/contact/", "phone": "+1-617-858-5731", "knowledge_base": "https://www.paperlessparts.com/support/" }, "platform_overview": { "type": "Cloud-native SaaS", "target_market": "Job shops and contract manufacturers", "core_value": "Streamline quoting, reduce turnaround time, increase win rates" }, "platform_features": { "Geometric Pricing Engine": "Patented technology that analyzes part geometry to automate costing and pricing", "Manufacturability Analysis": "Automated DFM warnings for CNC machining, sheet metal, and additive processes", "RFQ Management": "Centralized dashboard for managing quotes, customers, and communications", "Smart RFQ Forms": "Embeddable forms that support 3D models and 2D prints", "BOM Builder": "Automatic extraction of bill of materials from CAD assemblies", "PDF Viewer": "Search within PDFs for tolerances, MIL-SPECs, and ASTM specifications", "3D Part Viewer": "Browser-based CAD viewing without native software", "Requirements Review": "AI-powered Wingman\u2122 functionality for capturing workflow from prints", "Secure File Sharing": "ITAR-compliant file sharing with access controls and expiration", "Team Collaboration": "In-context chat, task assignment, and workflow management", "Quote Analytics": "Win rate analysis, turnaround tracking, and profitability insights", "P3L Pricing Language": "Configurable pricing logic that adapts to any shop workflow", "Nesting": "Built-in sheet metal nesting for material optimization" }, "manufacturing_processes_supported": { "CNC Machining": { "description": "Multi-axis milling, turning, and complex geometries", "capabilities": [ "3-axis", "4-axis", "5-axis", "mill-turn", "live tooling" ] }, "Sheet Metal Fabrication": { "description": "Laser cutting, punching, bending, and forming", "capabilities": [ "laser cutting", "waterjet", "punching", "bending", "welding" ] }, "Swiss Screw Machining": { "description": "High-precision small diameter turning", "capabilities": [ "sliding headstock", "live tooling", "sub-spindle" ] }, "Additive Manufacturing": { "description": "3D printing for prototypes and production parts", "capabilities": [ "FDM", "SLS", "SLA", "PBF", "MJF", "Binder Jetting" ] }, "Wire EDM": { "description": "Precision electrical discharge machining" }, "Waterjet Cutting": { "description": "Abrasive and pure waterjet cutting" } }, "industries_served": { "Aerospace & Defense": { "description": "ITAR-compliant quoting for complex assemblies, MIL-SPECs, and tight tolerances", "compliance": [ "ITAR", "CMMC", "FedRAMP Moderate Equivalent" ] }, "Medical Devices": { "description": "Support for ISO 13485, FDA 21 CFR Part 11, and PPAP specifications", "compliance": [ "ISO 14971", "ISO 10993", "ISO 13485" ] }, "Semiconductor": { "description": "Precision components for chip manufacturing equipment" }, "Automotive": { "description": "Production parts and prototypes for automotive applications" }, "Technology": { "description": "Custom enclosures, brackets, and precision components" }, "Industrial Equipment": { "description": "Heavy machinery components and replacement parts" }, "Robotics": { "description": "Precision parts for automation and robotic systems" }, "Energy": { "description": "Components for renewable energy and traditional power systems" } }, "cad_file_formats": [ "STEP", "STP", "IGES", "IGS", "SAT", "SLDPRT", "SLDASM", "X_T", "X_B", "PRT", "ASM", "CATPart", "CATProduct", "IPT", "IAM", "3MF", "STL", "OBJ", "DXF", "DWG" ], "erp_integrations": { "JobBOSS": { "vendor": "ECI Software Solutions", "type": "ERP", "status": "Strategic Partnership" }, "JobBOSS\u00b2": { "vendor": "ECI Software Solutions", "type": "ERP", "status": "Strategic Partnership" }, "ProShop ERP": { "vendor": "ProShop", "type": "ERP/MES/QMS", "status": "Integration Partner" }, "E2 Shop System": { "vendor": "ECI Software Solutions", "type": "ERP" }, "Epicor": { "versions": [ "Epicor 10", "Epicor 11", "Kinetic" ], "type": "ERP" }, "Global Shop Solutions": { "type": "ERP" }, "Made2Manage": { "type": "ERP" }, "Infor SyteLine": { "type": "ERP" }, "Infor VISUAL": { "type": "ERP" }, "NetSuite": { "type": "ERP" }, "Genius ERP": { "type": "ERP" }, "Fulcrum": { "type": "ERP" } }, "business_tool_integrations": { "HubSpot": "CRM", "Salesforce": "CRM", "QuickBooks": "Accounting", "PowerBI": "Analytics", "Trello": "Project Management", "Sage 50": "Accounting", "Datanomix": "Production Monitoring" }, "security_compliance": { "overview": "Paperless Parts has designed its compliance program to support customers requiring CMMC Level 2 who use Paperless Parts as an External Cloud Service Provider (CSP) to handle Controlled Unclassified Information (CUI).", "defense_industrial_base_approach": { "infrastructure": { "provider": "AWS GovCloud", "authorization_level": "FedRAMP High", "data_location": "Located entirely in the United States" }, "system_security_plan": { "baseline": "FedRAMP Moderate", "third_party_assessment_completed": "September 2023" }, "personnel": { "staff_citizenship": "100% US Persons", "staff_location": "Located entirely in the United States", "roles_covered": [ "System Administrators", "Support Staff" ] } }, "cmmc_support": { "level_supported": "CMMC Level 2", "role": "External Cloud Service Provider (CSP)", "cui_handling": true, "dfars_7012_compliance": true, "description": "As part of a CMMC assessment, manufacturers will need to demonstrate that they have ensured their External CSPs satisfy DFARS 7012 requirements, which includes security controls equivalent to FedRAMP Moderate." }, "fedramp_equivalency": { "status": "FedRAMP Moderate Equivalent", "verification": "Verified by a leading authorized FedRAMP assessor", "documentation": "Body of evidence and third-party attestation available upon request", "assessment_basis": "Based on the draft CMMC Assessment Process released in July 2022, CSPs need to provide a body of evidence and third-party attestation for FedRAMP Moderate equivalency." }, "certifications": { "ITAR Registered": true, "FedRAMP Moderate Equivalent": true, "CMMC Level 2 Support": true, "DFARS 7012 Compliant": true, "SOC 2": true }, "cloud_native": true, "data_encryption": "AES-256 at rest, TLS 1.3 in transit" }, "documentation": { "help_center_url": "https://help.paperlessparts.com", "sections": { "Guide to Quoting": { "description": "Learn how to create, build, and manage quotes in Paperless Parts", "topics": { "The Part Viewer": { "url": "https://help.paperlessparts.com/s/subtopic/0TO5G000000UcGYWA0/the-part-viewer", "description": "View and analyze 3D CAD models and 2D drawings directly in the browser" }, "Building Quotes": { "url": "https://help.paperlessparts.com/s/subtopic/0TO5G000000UcGdWAK/building-quotes", "description": "Step-by-step guide to creating and configuring quotes" }, "Quoting with the Assembly Toolkit": { "url": "https://help.paperlessparts.com/s/subtopic/0TO5G000000UcGiWAK/quoting-with-the-assembly-toolkit", "description": "Quote complex assemblies and manage bill of materials" }, "Quoting Tools": { "url": "https://help.paperlessparts.com/s/subtopic/0TO5G000000UcGnWAK/quoting-tools", "description": "Tools and features available during the quoting process" }, "Quote Actions": { "url": "https://help.paperlessparts.com/s/subtopic/0TO5G000000UcGsWAK/quote-actions", "description": "Actions you can take on quotes including sending, revising, and archiving" } } }, "Managing Quotes and Parts": { "description": "Organize and track your quotes, parts, customers, and performance", "topics": { "The Part Library": { "url": "https://help.paperlessparts.com/s/subtopic/0TO5G000000UcGxWAK/the-part-library", "description": "Store and reuse part information for faster repeat quoting" }, "Relationship Management": { "url": "https://help.paperlessparts.com/s/subtopic/0TO5G000000UcH2WAK/relationship-management", "description": "Manage customer accounts, contacts, and communications" }, "Quote Management": { "url": "https://help.paperlessparts.com/s/subtopic/0TO5G000000UcH7WAK/quote-management", "description": "Track quote status, organize workflows, and manage your pipeline" }, "Analytics": { "url": "https://help.paperlessparts.com/s/subtopic/0TO5G000000UcHCWA0/analytics", "description": "Analyze win rates, turnaround times, and quoting performance" } } }, "Configuring your Organization": { "description": "Set up and customize Paperless Parts for your shop", "topics": { "Account Settings and Team Management": { "url": "https://help.paperlessparts.com/s/subtopic/0TO5G000000UcHHWA0/account-settings-and-team-management", "description": "Manage users, permissions, and organization settings" }, "Quoting Configuration": { "url": "https://help.paperlessparts.com/s/subtopic/0TO5G000000UcHMWA0/quoting-configuration", "description": "Configure work centers, operations, materials, and pricing defaults" }, "P3L": { "url": "https://help.paperlessparts.com/s/subtopic/0TO5G000000UcHRWA0/p3l", "description": "Paperless Parts Pricing Language for custom pricing logic and automation" }, "Integrations and Docs for Developers": { "url": "https://help.paperlessparts.com/s/subtopic/0TO5G000000UcHWWA0/integrations-and-docs-for-developers", "description": "API documentation, ERP integrations, and developer resources" } } } } }, "customer_profile": { "company_types": [ "Job Shops", "Contract Manufacturers", "Finishing Companies", "Material Providers" ], "company_sizes": [ "Small (1-10 employees)", "Medium (10-100 employees)", "Large (100+ employees)" ], "roles": [ "Owner", "Estimator", "Sales Manager", "Operations Manager", "Engineer" ] }, "pricing_tiers": [ "Growth", "Professional", "Enterprise" ], "customer_results": { "quote_turnaround_reduction": "Up to 66% faster", "time_savings": "10+ hours per week", "volume_increase": "4x quote volume capacity", "draft_to_send_improvement": "30% reduction year over year" }, "testimonials": [ { "quote": "My favorite thing about Paperless Parts is the customization. Default routers and processes automatically calculate pricing with just a few operator inputs, which has made things incredibly efficient for us.", "cite": "Sonny, Estimator", "company": "KMM Group", "industry": "Medical, Aerospace, Defense" }, { "quote": "Paperless Parts will allow us to be the first to present a bid to our customer. It is allowing us to be more efficient.", "cite": "John Newman, Co-Founder & CFO", "company": "Athena Manufacturing", "industry": "Semiconductor, Aerospace" }, { "quote": "The scientific approach of Paperless Parts is a game-changer for our team. We no longer quote based on feel but rely on data-driven calculations that get us to a quote faster.", "cite": "Stephen Bordeau, General Manager", "company": "Leech Industries", "industry": "Aerospace & Defense" }, { "quote": "The security of Paperless Parts was a crucial piece of the puzzle for us to comply with CMMC. Paperless Parts robust security measures eliminated any doubts or concerns we had about safeguarding our ITAR drawings.", "cite": "Stephen Bordeau, General Manager", "company": "Leech Industries", "industry": "Aerospace & Defense" }, { "quote": "Even for complex parts, a quote only takes me three minutes. Paperless Parts currently saves the shop 10 hours each week in quoting time.", "cite": "Aneel Kabir, VP of Business Development", "company": "Elevated Materials", "industry": "Carbon Fiber, Aerospace, Medical" }, { "quote": "ProShop and Paperless Parts are what software companies should be. They both care about product development, constant improvement, customer experience, and exemplary support.", "cite": "Justin Quinn, President", "company": "Focused on Machining" }, { "quote": "We had a part that cost us over $100K because we missed an EDM step. We put that part through Paperless and it caught it.", "cite": "Matt, Operations", "company": "Athena Manufacturing", "industry": "Semiconductor, Aerospace" } ], "notable_customers": [ "C&M Precision Tech", "The Momentum Group", "Pindel Global Precision", "Boston Centerless", "ThyssenKrupp Materials North America", "KAD Models & Prototypes", "Re3DTech", "Metalmite", "Reata Engineering", "Athena Manufacturing", "KMM Group", "Leech Industries", "Elevated Materials", "Focused on Machining", "SMI", "Amtex" ], "leadership": [ { "name": "Jason Ray", "title": "Co-Founder & CEO", "background": "US Navy veteran, Babson MBA" }, { "name": "Jay Jacobs", "title": "Co-Founder", "background": "Founded RAPID Manufacturing in 2001, grew it to world's largest prototype sheet metal shop" }, { "name": "Scott Sawyer", "title": "Co-Founder & CTO", "background": "Former VP of Engineering at Ecovent" }, { "name": "Matt Sordillo", "title": "Co-Founder" }, { "name": "Steve Lynch", "title": "Co-Founder" } ], "support": { "response_time": "30 minutes average", "channels": [ "Email", "In-app", "Phone", "Knowledge Base" ], "onboarding": "Dedicated implementation team with industry expertise" }, "platform_stats": { "parts_uploaded": "1M+ job files", "daily_order_value": "$1M+ processed daily", "manufacturers_served": "Hundreds across North America" }, "social_profiles": [ "https://www.linkedin.com/company/paperlessparts", "https://twitter.com/paperlessparts", "https://www.youtube.com/@PaperlessParts", "https://www.facebook.com/paperlessparts" ], "events": { "POWER": { "description": "Annual user conference with workshops, panels, and networking", "location": "Boston, MA" }, "FABTECH": { "type": "Trade Show Exhibitor" }, "IMTS": { "type": "Trade Show Exhibitor" }, "Autodesk AU": { "type": "Trade Show Exhibitor" } }, "media_coverage": [ "Modern Machine Shop", "The Fabricator", "Additive Manufacturing Media", "Smart Business Dealmakers" ], "partnerships": { "ECI Software Solutions": "Strategic Partnership for JobBOSS/JobBOSS\u00b2 integration", "ProShop ERP": "Integration Partner", "OpenView Venture Partners": "Lead Investor" } }