Customer Stories

C&M Precision Tech

Turning around quotes within 24 hours

C&M Precision Tech is continually looking for ways to streamline processes, and was therefore one of the first customers to use MSC’s TechMate™ application in the Paperless Viewer. TechMate™ enables manufacturers to securely view and share any and all job-related files with their Metalworking Associate for advice and tooling recommendations.

MSC has been C&M Precision Tech’s biggest supplier, but before TechMate™ the process was to wait to have a Metalworking Associate come into the shop to help the team and give them feedback. Having Metalworking Associates there for the team on-demand through TechMate™ has sped up the process and streamlined the communication between their team and the Metalworking Associates.

“The more that we use the Paperless Parts system, the faster the quoting system will become because we will be adding intelligence. In the beginning, we still have to enter data related to the job and the part—although we only have to do it once, unlike the redundant data entry required in the past. However, as our database of parts grows we will be able to use the Paperless Parts geometry comparison capability to compare parts that are currently being quoted to previous jobs, and reference actual runtimes to generate more accurate quoting information.”

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